Here at Climate Gardens and Homes we respect the privacy of our website users and are committed to safeguarding their personal information. This policy outlines how we do this.
The types of information we collect
If you send us an e–mail, we collect your e-mail address and any other information you send to us. Via this website we do not collect any other personal data from our visitors.
This type of information is provided directly by users to allow us to contact / engage with them.
How information is processed
Information is collected and stored electronically via computers and other IT devices. Information is used only for the purposes as outlined in this Privacy Policy:
- Contacting the user/visitor
- Replying to queries
- To send any communications users have specifically requested
Sharing information
We will never sell your data or share it with another third party, unless in the following circumstances:
- If you have provided explicit permission for us to pass on details to a named third party
- We are required by law to share your data
- Where we are using a third party to process data (e.g. website hosting & e-mail service, data back-up service, newsletter service) on our behalf.
Back-ups
Our website is backed up by our web hosting provider.
Analytics and statistics
We do not use Google Analytics to track visitor activity.
Where information is processed
The information is processed at the Climate Homes and Gardens operating office and in any other places where parties involved with information processing on our behalf are located, for example our website hosting company.
Other Information Processors
Other parties may store and process information on behalf of Climate Homes and Gardens. They include but may not be limited to the website hosting company and website back-up service.
Third party websites, social media platforms and apps
This website may link to third parties. We are not responsible for their practices or privacy policies.
Third party social media platforms and apps may collect types of data such as cookies and web traffic data. Please see their privacy policies for full details.
Measures taken to keep information secure
Here at Climate Gardens and Homes we take extensive measures to keep information secure including, but not limited to:-
- Climate Gardens and Homes website and hosting accounts are password protected.
- Keeping passwords for our own activities secure.
- Using secured connections for climategardens.co.uk (SSL)
- Encrypted, password protected back ups of the website climategardens.co.uk
Data transmission via the internet is inherently insecure. We cannot be responsible for or guarantee the security of any information sent via the internet.
User information and rights
Users have the right to request details of the information we store about them. In this case a fee may be charged to prepare and supply the information and proof of identity will be requested.
Users have the right to right to request that we amend or delete their information at any time.
Please contact us if you would like to amend or delete your information from our systems.
If you have any questions about the personal information we hold and how it is processed, please contact us.
Cookies
Please see our cookie policy for further details